Archive for August, 2010

Why Social Media Strategy Works?



Today, when you surf the internet you can always come across discussions on topics like that of a social media strategy. Well, this thing is nothing new. This is a remarkable development due to the booming of various social media networks in the worldwide web. Everyone in the world today has become intensely enthusiastic about or preoccupied with connecting and collecting to friends all over the world through personal accounts in Facebook, which I think is getting more popular than its counterparts like Friendster and Multiply. And most of the brilliant minds in the marketing industry think that there is a good marketing potential here as people from all walks of life are now into this hype.

As an agent of a marketing firm or maybe someone who is getting into personal marketing business, why not consider this as an alternative way to market your ware? Using social media as your avenue to the world of business can open up so many chances to grow and establish your name or the brand that you are now representing. You may have tried a lot of ways already and have spent thousands on your marketing campaigns. But you have seen only a very minimal effect out of a very stressful and costly marketing applications. Now it is time to add to your usual marketing techniques something that you can enjoy and at the same time make business with a broader audience. Why not get for your brand a free account on Facebook and begin to explore the many chances of meeting people and groups who can be your prospect clients?

Every now and then, you will hear people mention about their Facebook account. From time to time, you can receive people’s invitations to connect to them or join their group or participate in a game or activity on one of those social network locations on the internet. Obviously with social networks, you will no longer have a hard time looking for people or target customers because they just come to you even without your invitation. Remember, it is a network. It is like a virtual web that connects you to others and others to you. So with just a few people on your list, you can have as many connections as you can by just sending out and receiving invitations. In business, that could mean a greater chance to make many people know what your company is up to. Even with or without your paid advertisements, you can still have ways to come out and be noticed.

One thing that can be so true why social media marketing clicks is that people by nature simply has the longing to connect or to belong. And social media networks have somehow given the answer to what people need. So with the social networks that abound on the internet, one can finally find a refuge even just temporarily. This is the reason why social media networks get bigger every day. And where people go, there can always be doors and windows for business opportunities. This must be your reason to try social media strategy for your business to work.

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Blogs and Social Media: Moving From Monitoring to Networking



In recent years, blogs and social media monitoring have become a fundamental part of the press office operation and many PR agencies’ bread and butter services.

As social networking has matured, companies need to engage proactively to ensure their brands are effectively supported.

Traditional media such as magazines, newspapers and TV channels have increasing numbers of journalist-written blogs as part of their online presence, meaning a top tier of blogs are seen as being just as influential in the media landscape as their e-zines and print media counterparts. There has also been an increase in the number of business-led social networks, business users of blogs and micro-blogging tools such as Twitter and Google-owned Jaiku, and multimedia social sites like Flickr.

However, a huge portion of the blogosphere and social media landscape is not professionally produced and individually these sites do not have huge audiences. Collectively though, these smaller outlets comprise as much as 99 per cent of the social media landscape and together form a powerful force that the PR industry is looking to harness. As the majority of blogs and social media sites contain personal content written in the first person, viral issues and stories can spread quickly. The sites connect people and when issues spread virally across social networks, they become big news for organisations that they affect. This is why tracking blog buzz across the whole of the web is critical for reporting on brand image, online coverage, and building a picture of customer perceptions.

An example of how effective a viral campaign can be, was when an online grass-roots campaign was formed on the social network Facebook. Protesting against an overdraft charge that the bank HSBC was imposing on recent graduate accounts, thousands of students joined forces online through a viral Facebook group which generated massive media attention, and forced a u-turn at HSBC. Within just a few weeks of the group launching, the bank scrapped the overdraft charges.

Over the last year, the fact that blogs impact a company’s brand image online has become more established. Marketing, PR and communications departments are increasingly exposed to the impact blogs have on a brand’s reputation, whether that’s negative coverage of a product or an online petition or a campaign across social networks. As this issue has gathered momentum, companies have realised that blogs and social media need to be actively managed not just monitored.

Some progressive brands are already doing this successfully. US retail bank Wells Fargo for example has a team dedicated to responding online to bloggers’ issues and complaints in order to increase positive sentiment around the brand online and reduce the amount of negativity that might emerge.

What caused the need to move from monitoring to engagement?  Early adopters have led the charge. And the masses have followed. We are seeing social media’s evolution in the business ecosystem move from early adopter to mass market status and web tactics are rapidly becoming better understood tactically and strategically as part of the PR mix. The challenge is to turn the opportunity into action.